{"id":3822,"date":"2026-05-26T17:27:00","date_gmt":"2026-05-26T09:27:00","guid":{"rendered":"https:\/\/topone.hk\/?p=3822"},"modified":"2026-06-02T01:32:50","modified_gmt":"2026-06-01T17:32:50","slug":"it-support-plans-pricing-managed-it-services-hong-kong","status":"publish","type":"post","link":"https:\/\/topone.hk\/zh\/2026\/05\/26\/it-support-plans-pricing-managed-it-services-hong-kong\/","title":{"rendered":"IT \u652f\u63f4\u65b9\u6848\u8207\u5b9a\u50f9 | \u9999\u6e2f\u8a17\u7ba1\u5f0f IT \u670d\u52d9"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6ac5c474 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n\n<!-- \ud83d\ude80 SEO Schema: FAQ \u7d50\u69cb\u5316\u8cc7\u6599 (\u5354\u52a9\u722d\u53d6 Google \u641c\u5c0b\u7684 Rich Snippet \u7279\u6548) -->\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"Is your service priced based on the number of devices or employees? 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color: white; padding: 40px; border-radius: 16px; margin-bottom: 40px; text-align: center; }\n        \/* \u5f37\u5236\u5c07\u898b\u8b49\u5340\u584a\u7684\u6a19\u984c\u8a2d\u70ba\u767d\u8272 *\/\n.testimonial-section h3 { color: #ffffff !important; }\n        .testimonial-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 20px; margin-top: 30px; text-align: left; }\n        .testimonial-card { background: #334155; padding: 25px; border-radius: 10px; position: relative; transition: 0.3s; }\n        .testimonial-card:hover { background: #475569; }\n        .testimonial-card p { font-size: 14px; font-style: italic; color: #e2e8f0; margin-bottom: 15px; }\n        .testimonial-card .client-tag { font-size: 13px; font-weight: 700; color: #facc15; border-top: 1px solid #475569; padding-top: 12px; }\n\/* \ud83d\ude80 \u4fee\u6b63 FAQ \u5b57\u9ad4\u602a\u602a\u7684\u554f\u984c\uff1a\u5f37\u5236\u8986\u5beb Kadence \u7684\u9810\u8a2d\u5b57\u9ad4 *\/\n        .kt-blocks-accordion-title, \n        .kt-blocks-accordion-title strong {\n            font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Arial, sans-serif !important;\n            font-weight: 700 !important;\n            letter-spacing: normal !important;\n            line-height: 1.5 !important;\n        }\n\n        @media (max-width: 768px) { .responsive-table th:nth-child(3), .responsive-table td:nth-child(3), .responsive-table th:nth-child(4), .responsive-table td:nth-child(4) { display: none; } .zenith-banner { flex-direction: column; text-align: center; } .zenith-info { max-width: 100%; margin-bottom: 20px; } }\n    <\/style>\n\n<div class=\"topone-container\">\n    <div class=\"topone-wrapper\">\n        <header class=\"topone-heading\">\n            <h2>Flexible &amp; Transparent Enterprise IT Managed Plans<\/h2>\n            <p>Tailored for Hong Kong SMEs with 20-50 employees. Flat-rate pricing, no hidden fees \u2014 fully replace an in-house IT department.<\/p>\n        <\/header>\n        \n        <!-- SECTION 1: PLAN CARDS (Semantic <article> tags for SEO) -->\n        <section class=\"plans-grid\">\n            <article class=\"plan-card\">\n                <div>\n                    <header class=\"plan-header\">\n                        <h3>Basic Remote IT Support<\/h3>\n                        <div class=\"plan-target\">Ideal for fully cloud-based, server-less lightweight teams<\/div>\n                        <div class=\"plan-price\">\n                            <span class=\"price-num\">HK$100<\/span> <span class=\"price-unit\">\/ device \/ month<\/span><br>\n                            <span class=\"price-minimum\">\u26a0\ufe0f Minimum spend: HK$1,000\/month<\/span>\n                        <\/div>\n                    <\/header>\n                    <ul class=\"plan-features\">\n                        <li>Unlimited remote support (phone, email, remote desktop)<\/li>\n                        <li>New employee onboarding &amp; system setup<\/li>\n                        <li>Automated antivirus installation &amp; scheduled updates<\/li>\n                        <li>Full access to Topone cloud ticket system for tracking<\/li>\n                        <li class=\"not-included\">On-site troubleshooting not included<\/li>\n                        <li class=\"not-included\">Enterprise hardware loan not included<\/li>\n                    <\/ul>\n                <\/div>\n                <div>\n                    <!-- SEO: aria-label added for accessibility -->\n                    <a href=\"#contactFormAnchor\" class=\"cta-box-btn\" title=\"Request a Free IT Checkup\" aria-label=\"Request a Free IT Checkup for Basic Plan\">Get a Free IT Checkup<\/a>\n                    <div class=\"trust-signal\">\ud83d\udd12 No long-term lock-in<\/div>\n                <\/div>\n            <\/article>\n            \n            <article class=\"plan-card popular\">\n                <div class=\"popular-badge\">Most Popular<\/div>\n                <div>\n                    <header class=\"plan-header\">\n                        <h3>Full Enterprise IT Managed<\/h3>\n                        <div class=\"plan-target\">For companies with physical offices requiring high network\/server stability<\/div>\n                        <div class=\"plan-price\">\n                            <span class=\"price-num\">HK$200<\/span> <span class=\"price-unit\">\/ device \/ month<\/span><br>\n                            <span class=\"price-minimum\">\u26a0\ufe0f Minimum spend: HK$2,000\/month<\/span>\n                        <\/div>\n                    <\/header>\n                    <ul class=\"plan-features\">\n                        <li><strong>Unlimited emergency on-site troubleshooting<\/strong><\/li>\n                        <li><strong>Enterprise hardware &#038; 5G router loan<\/strong><\/li>\n                        <li>Dual data protection: daily backup check + monthly restore test<\/li>\n                        <li>Zabbix 24\/7 proactive hardware health &amp; anomaly monitoring<\/li>\n                        <li>Enterprise-grade GLPI asset management for hardware\/software inventory<\/li>\n                        <li class=\"not-included\">New PC initial setup: extra HK$800\/device<\/li>\n                    <\/ul>\n                <\/div>\n                <div>\n                    <a href=\"#contactFormAnchor\" class=\"cta-box-btn\" title=\"Talk to an IT Architect\" aria-label=\"Talk to an IT Architect for Full Managed Plan\">Talk to an IT Architect<\/a>\n                    <div class=\"trust-signal\">\u2705 100% Transparent pricing<\/div>\n                <\/div>\n            <\/article>\n            \n            <article class=\"plan-card\">\n                <div>\n                    <header class=\"plan-header\">\n                        <h3>Advanced Cybersecurity<\/h3>\n                        <div class=\"plan-target\">For finance &#038; professional services facing client compliance audits<\/div>\n                        <div class=\"plan-price\">\n                            <span class=\"price-num\">HK$400<\/span> <span class=\"price-unit\">\/ device \/ month<\/span><br>\n                            <span class=\"price-minimum\">\u26a0\ufe0f Minimum spend: HK$4,000\/month<\/span>\n                        <\/div>\n                    <\/header>\n                    <ul class=\"plan-features\">\n                        <li>Includes everything from Full Enterprise Managed + hardware loans<\/li>\n                        <li>Free new PC deployment (including secure data migration)<\/li>\n                        <li><strong>Next-gen endpoint protection (EDR) against ransomware<\/strong><\/li>\n                        <li>Greenbone deep vulnerability scans twice a year<\/li>\n                        <li>Regular employee phishing simulation &amp; security training<\/li>\n                        <li>Assist with compliant disaster recovery plan (DRP)<\/li>\n                    <\/ul>\n                <\/div>\n                <div>\n                    <a href=\"#contactFormAnchor\" class=\"cta-box-btn\" title=\"Request Security Audit\" aria-label=\"Request Security Audit for Cybersecurity Plan\">Request Security Audit<\/a>\n                    <div class=\"trust-signal\">\ud83d\udee1\ufe0f Enterprise standard compliance<\/div>\n                <\/div>\n            <\/article>\n        <\/section>\n\n        <!-- Zenith \u5340\u584a -->\n        <aside class=\"zenith-banner\">\n            <div class=\"zenith-info\">\n                <h2 style=\"color: #eab308; margin-top:0;\">Topone Zenith Premium<\/h2>\n                <p>Engineered for enterprises with mission-critical security and 24\/7 business continuity requirements. Includes dedicated CIO advisory, ultra-fast 15-minute SLA response, and proactive SOC-level threat hunting.<\/p>\n                <div class=\"zenith-perks\">\n                    <span>\u2b50 24\/7 Expert Emergency Support<\/span>\n                    <span>\ud83d\udee1\ufe0f Dedicated CIO Advisory<\/span>\n                <\/div>\n            <\/div>\n            <a href=\"https:\/\/topone.hk\/2026\/05\/26\/topone-zenith-premium-it-managed-service\/\" class=\"btn-gold\" target=\"_blank\" title=\"Learn more about TopOne Zenith Premium IT Services\">Learn About Zenith<\/a>\n        <\/aside>\n\n        <!-- SECTION 2: DETAILED COMPARISON TABLE -->\n        <section class=\"table-section\">\n            <div class=\"toggle-container\">\n                <button type=\"button\" class=\"toggle-detail-btn\" id=\"toponeToggleBtn\" aria-expanded=\"false\" aria-controls=\"toponeDetailTable\">\ud83d\udcca Expand Detailed Service Comparison \u25bc<\/button>\n            <\/div>\n            <div class=\"detail-table-wrapper\" id=\"toponeDetailTable\">\n                <table class=\"responsive-table\">\n                    <thead>\n                        <tr><th style=\"width: 40%;\">Detailed Tech &amp; Service List<\/th><th>Basic Remote<\/th><th>Full Managed<\/th><th>Security &amp; Compliance<\/th><\/tr>\n                    <\/thead>\n                    <tbody>\n                        <tr><td><strong>Multilingual support (Cantonese\/English\/Mandarin)<\/strong><\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Unlimited remote support during business hours<\/strong><\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Emergency on-site service<\/strong><\/td><td>\u274c Extra charge<\/td><td>\u2714\ufe0f Unlimited on-site<\/td><td>\u2714\ufe0f Unlimited on-site<\/td><\/tr>\n                        <tr><td><strong>Dedicated engineer team (named contacts)<\/strong><\/td><td>\u274c Rotational<\/td><td>\u2714\ufe0f <strong>Dual dedicated engineers<\/strong><\/td><td>\u2714\ufe0f <strong>Dual dedicated engineers<\/strong><\/td><\/tr>\n                        <tr><td><strong>Free server support (included)<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f 2 servers included<\/td><td>\u2714\ufe0f 2 servers included<\/td><\/tr>\n                        <tr><td><strong>New PC initial setup<\/strong><\/td><td>\u274c Extra HK$800<\/td><td>\u274c Extra HK$800<\/td><td>\u2714\ufe0f Free full coverage<\/td><\/tr>\n                        <tr><td><strong>Daily backup verification<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f Daily automated<\/td><td>\u2714\ufe0f Daily automated<\/td><\/tr>\n                        <tr><td><strong>Monthly backup restore test<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Offline backup protection<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Offsite backup service<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Emergency network equipment loan (within 24h)<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f <strong>Premium brand loaners<br><small style=\"color:#64748b;\">(Fortigate\/Aruba\/Cisco\/HPE, transparent specs, no generic brands)<\/small><\/strong><\/td><td>\u2714\ufe0f <strong>Premium brand loaners<br><small style=\"color:#64748b;\">(Fortigate\/Aruba\/Cisco\/HPE, transparent specs, no generic brands)<\/small><\/strong><\/td><\/tr>\n                        <tr><td><strong>5G emergency backup broadband router loan service<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f <strong>ISP Outage Rescue (Unlimited Data)<br><small style=\"color:#64748b;\">(\u26a0\ufe0f Limited quantity available on a first-come, first-served basis)<\/small><\/strong><\/td><td>\u2714\ufe0f <strong>ISP Outage Rescue (Unlimited Data)<br><small style=\"color:#64748b;\">(\u26a0\ufe0f Limited quantity available on a first-come, first-served basis)<\/small><\/strong><\/td><\/tr>\n                        <tr><td><strong>Service Level Agreement (SLA) guarantee<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f <strong>Strict response commitment<br><small style=\"color:#2563eb;\">(30min-2hr remote, onsite within 4hrs for critical)<\/small><\/strong><\/td><td>\u2714\ufe0f <strong>Strict response commitment<br><small style=\"color:#2563eb;\">(30min-2hr remote, onsite within 4hrs for critical)<\/small><\/strong><\/td><\/tr>\n                        <tr><td><strong>24\/7 Zabbix proactive hardware &amp; network monitoring<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>GLPI international standard asset management<\/strong><\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Next-gen endpoint detection &amp; response (EDR)<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Employee phishing simulation &amp; security training<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u274c Not applicable<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                        <tr><td><strong>Greenbone automated vulnerability scanning<\/strong><\/td><td>\u274c Not applicable<\/td><td>\u274c Not applicable<\/td><td>\ud83d\udee1\ufe0f Twice per year<\/td><\/tr>\n                        <tr><td><strong>Regular executive review &amp; improvement audit<\/strong><\/td><td>\ud83d\udcca Once per year<\/td><td>\ud83d\udcca <strong>Biannual review<\/strong><\/td><td>\ud83d\udcca <strong>Quarterly security deep-dive<\/strong><\/td><\/tr>\n                        <tr><td><strong>Proprietary TOPONE CS Portal<\/strong><\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><td>\u2714\ufe0f Included<\/td><\/tr>\n                    <\/tbody>\n                <\/table>\n            <\/div>\n        <\/section>\n        \n        <!-- SECTION 3: NEW CLIENT PROMOTIONS -->\n        <section class=\"promo-section\">\n            <h3>\ud83c\udf81 Exclusive Welcome Offers for New TOPONE Clients<\/h3>\n            <div class=\"promo-grid\">\n                <article class=\"promo-card\">\n                    <div class=\"promo-tag\">Option 1 \u00b7 Flexible First<\/div>\n                    <h4>3-Month Trial Contract<\/h4>\n                    <p>Break free from long-term lock-ins. Start with a short quarterly trial to experience our high-quality service with zero pressure before building long-term trust.<\/p>\n                <\/article>\n                <article class=\"promo-card\">\n                    <div class=\"promo-tag\">Option 2 \u00b7 Most Popular<\/div>\n                    <h4>Sign 1 Year, Get 1 Month Free<\/h4>\n                    <p>First-time 12-month managed service contract includes one additional month free \u2014 directly reduce your annual operating costs.<\/p>\n                <\/article>\n                <article class=\"promo-card\">\n                    <div class=\"promo-tag\">Option 3 \u00b7 Security Boost<\/div>\n                    <h4>Sign 1 Year + Free Antivirus<\/h4>\n                    <p>Get 1 year of commercial-grade antivirus protection (license fee waived) plus expert deployment to proactively block cyber threats.<\/p>\n                <\/article>\n            <\/div>\n        <\/section>\n        \n        <!-- SECTION 4: MOAT & CERTIFICATIONS -->\n        <section class=\"moat-section\">\n            <h3>TOPONE\u2019s Exclusive Tech Moat \u2014 Enterprise-Grade Tools, 100% Transparent Service<\/h3>\n            <div class=\"moat-subtitle\">We bring global-class automation and experienced engineers to eliminate IT black boxes.<\/div>\n            <div class=\"bento-grid\">\n                <article class=\"bento-card\">\n                    <div class=\"bento-card-header\"><span class=\"bento-icon\">\u26a1<\/span><span class=\"bento-tag\" style=\"background:#ecfdf5; color:#059669;\">Tier-1 Architecture<\/span><\/div>\n                    <h4>24\/7 Proactive Monitoring<\/h4>\n                    <p>Powered by Zabbix &amp; UptimeKuma \u2014 probes your network every 60 seconds. We detect and resolve issues before they impact productivity.<\/p>\n                <\/article>\n                <article class=\"bento-card\">\n                    <div class=\"bento-card-header\"><span class=\"bento-icon\">\ud83d\udccb<\/span><span class=\"bento-tag\" style=\"background:#eff6ff; color:#2563eb;\">Asset Audit<\/span><\/div>\n                    <h4>GLPI Enterprise Asset Management<\/h4>\n                    <p>Automated daily inventory of all software\/hardware. Know exactly what licenses, warranties, and compliance status you have at a glance.<\/p>\n                <\/article>\n                <article class=\"bento-card\">\n                    <div class=\"bento-card-header\"><span class=\"bento-icon\">\ud83d\udee1\ufe0f<\/span><span class=\"bento-tag\" style=\"background:#fef3c7; color:#d97706;\">Proactive Defense<\/span><\/div>\n                    <h4>Greenbone Vulnerability Detection<\/h4>\n                    <p>Global trusted Greenbone performs \u201cethical hacking\u201d tests to discover and patch vulnerabilities before attackers exploit them.<\/p>\n                <\/article>\n                <article class=\"bento-card\">\n                    <div class=\"bento-card-header\"><span class=\"bento-icon\">\ud83d\udcbb<\/span><span class=\"bento-tag\" style=\"background:#f3e8ff; color:#7c3aed;\">In-House Innovation<\/span><\/div>\n                    <h4>100% IT Workflow Visibility<\/h4>\n                    <p>Our proprietary TOPONE CS platform shows ticket status plus unique procurement logs \u2014 complete hardware specs &amp; delivery history.<\/p>\n                <\/article>\n            <\/div>\n            \n            <div class=\"cert-container\">\n                <div class=\"cert-title\">\ud83d\udee1\ufe0f TOPONE Expert Team International Certifications (click to view official credentials)<\/div>\n                <div class=\"cert-badges-grid\">\n                    <span class=\"cert-badge\" data-title=\"PMP Project Management Professional\" data-img=\"https:\/\/topone.hk\/wp-content\/uploads\/2026\/05\/pmp.jpeg\">PMP Project Management<\/span>\n                    <span class=\"cert-badge\" data-title=\"Cisco CCNP Network Expert\" data-img=\"https:\/\/topone.hk\/wp-content\/uploads\/2026\/05\/CCNP-1024x775.png\">Cisco CCNP Network<\/span>\n                    <span class=\"cert-badge\" data-title=\"Microsoft MCSE Systems Engineer\" data-img=\"https:\/\/topone.hk\/wp-content\/uploads\/2026\/05\/MCSE-768x548.png\">Microsoft MCSE<\/span>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <!-- \u898b\u8b49\u5340\u584a -->\n        <section class=\"testimonial-section\">\n            <h3 style=\"margin-top: 0; font-size: 24px;\">\ud83e\udd1d Trusted by Industry Leaders<\/h3>\n            <div class=\"testimonial-grid\">\n                <article class=\"testimonial-card\">\n                    <p>&#8220;We had an internal IT team, but the procurement and sudden maintenance were overwhelming. Topone&#8217;s efficient on-site support perfectly bridged our technical gaps.&#8221;<\/p>\n                    <div class=\"client-tag\">\ud83d\udccd Top-tier International Law Firm<br><span style=\"color: #94a3b8; font-size: 11px; font-weight: normal;\">HK Branch \u00b7 Co-Managed IT Services<\/span><\/div>\n                <\/article>\n                <article class=\"testimonial-card\">\n                    <p>&#8220;Shipping requires extreme data center stability. Topone demonstrated international-grade operational standards and remains our most trusted technical backbone.&#8221;<\/p>\n                    <div class=\"client-tag\">\ud83d\udccd Global Logistics Giant<br><span style=\"color: #94a3b8; font-size: 11px; font-weight: normal;\">Data Center &#038; Server Maintenance<\/span><\/div>\n                <\/article>\n                <article class=\"testimonial-card\">\n                    <p>&#8220;Whether it&#8217;s full outsourcing or on-site support, Topone has maintained high-level stability for over a decade. They are the ultimate enterprise partner.&#8221;<\/p>\n                    <div class=\"client-tag\">\ud83d\udccd Publicly Listed Group &#038; Sino-French JV<br><span style=\"color: #94a3b8; font-size: 11px; font-weight: normal;\">10+ Years of Partnership<\/span><\/div>\n                <\/article>\n            <\/div>\n        <\/section>\n\n<!-- LIGHTBOX MODAL -->\n<div class=\"topone-lightbox\" id=\"customLightbox\" role=\"dialog\" aria-modal=\"true\" aria-labelledby=\"lightboxCaption\">\n    <div class=\"lightbox-content\">\n        <span class=\"lightbox-close\" id=\"closeLightbox\" aria-label=\"Close image popup\" tabindex=\"0\">\u00d7<\/span>\n        <img decoding=\"async\" id=\"lightboxImg\" src=\"\" alt=\"TOPONE Enterprise IT Support and Network Security Certifications\" title=\"Official IT Certification\">\n        <div class=\"lightbox-caption\" id=\"lightboxCaption\"><\/div>\n    <\/div>\n<\/div>\n<script>\n    var toggleBtn = document.getElementById(\"toponeToggleBtn\");\n    var detailTable = document.getElementById(\"toponeDetailTable\");\n    toggleBtn.onclick = function() {\n        if (detailTable.style.display === \"block\") {\n            detailTable.style.display = \"none\";\n            toggleBtn.innerHTML = '\ud83d\udcca Expand Detailed Service Comparison \u25bc';\n            toggleBtn.setAttribute('aria-expanded', 'false');\n        } else {\n            detailTable.style.display = \"block\";\n            toggleBtn.innerHTML = '\ud83d\udcca Collapse Detailed Service Comparison \u25b2';\n            toggleBtn.setAttribute('aria-expanded', 'true');\n        }\n    };\n    var badges = document.querySelectorAll('.cert-badge');\n    var lightbox = document.getElementById('customLightbox');\n    var lightboxImg = document.getElementById('lightboxImg');\n    var lightboxCaption = document.getElementById('lightboxCaption');\n    var closeBtn = document.getElementById('closeLightbox');\n    badges.forEach(function(badge) {\n        badge.onclick = function() {\n            lightboxImg.src = badge.getAttribute('data-img');\n            lightboxCaption.innerText = badge.getAttribute('data-title');\n            lightbox.style.display = 'flex';\n        }\n    });\n    closeBtn.onclick = function() { lightbox.style.display = 'none'; }\n    lightbox.onclick = function(e) { if (e.target === lightbox) { lightbox.style.display = 'none'; } }\n<\/script>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a698df3c wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--60);padding-bottom:0;padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\" id=\"contactFormAnchor\">\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>\ud83c\udf81 Start Your \u201c2-Week Free Enterprise IT Support Trial\u201d<\/strong><\/h4>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">No lock-in contracts \u00b7 Priority for Hong Kong growth companies (20-50 employees)<\/p>\n\n\n\n<p class=\"has-text-align-center has-slate-500-color wp-block-paragraph\" style=\"font-size:14px; margin-bottom: 25px;\"><em>\ud83d\udca1 Tip: Mention your current IT pain points (e.g., slow network, hardware aging, security concerns) in the message below so our architects can prepare!<\/em><\/p>\n\n\n<div class=\"wp-block-jetpack-contact-form\"><a href=\"https:\/\/topone.hk\/zh\/2026\/05\/26\/it-support-plans-pricing-managed-it-services-hong-kong\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u63d0\u4ea4\u8868\u55ae\u3002<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6ac5c474 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>\ud83d\udcac Frequently Asked Questions<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id3822_089507-13 kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane3822_2a0dc6-ec\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q1: Is your service priced based on the number of &#8220;devices&#8221; or &#8220;employees&#8221;? What does the &#8220;minimum spend&#8221; mean?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Our plans are priced based on the number of primary office devices (such as desktops or laptops). If an employee uses both a company computer and a company mobile phone, we generally count only the computer as one billing unit. This provides businesses with the clearest and most predictable IT budget.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, to maintain our high-quality 24\/7 intelligent systems and dedicated dual-engineer support, each plan has a minimum base requirement (for example, the minimum spend for the \u3010Full Enterprise IT Managed\u3011 plan is HK$2,000\/month). If your company currently has fewer than 10 devices, the fixed monthly minimum spend for that plan will still apply.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane3822_d79d03-bb\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Q2: What are &#8220;Offline Backup&#8221; and &#8220;Offsite Backup&#8221;? What business value do they offer for SMEs?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Many traditional IT companies only perform local hard drive backups. However, modern ransomware is very sophisticated\u2014after infiltrating a network, it will first encrypt and lock any ordinary online backups.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TOPONE&#8217;s <strong>Offline Backup<\/strong> physically isolates the backup data from the network, making it completely inaccessible to hackers. Combined with our <strong>Offsite Backup<\/strong> (offsite cloud backup), which securely migrates encrypted data to cloud storage. Most importantly, we perform a <strong>monthly live restore test (Restore Test)<\/strong> to ensure that in the event of a major disaster, your core business data can be 100% safely recovered and restored in the shortest possible time.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Flexible &amp; Transparent Enterprise IT Managed Plans Tailored for Hong Kong SMEs with 20-50 employees. Flat-rate pricing, no hidden fees \u2014 fully replace an in-house IT department. Basic Remote IT Support Ideal for fully cloud-based, server-less lightweight teams HK$100 \/ device \/ month \u26a0\ufe0f Minimum spend: HK$1,000\/month Unlimited remote support (phone, email, remote desktop) New [&hellip;]<\/p>\n","protected":false},"author":274266200,"featured_media":3922,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[785860572],"tags":[],"class_list":["post-3822","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-top"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Support Plans &amp; Pricing | Managed IT Services Hong Kong | Topone<\/title>\n<meta name=\"description\" content=\"Topone provides professional enterprise IT managed services designed for SMEs with 20-50 employees. 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