TOPONE StoreGuard | Store Peace of Mind Network Rental Plan
Stop worrying about your store’s IT budget. Get world-class enterprise network equipment + a dedicated tech butler, all for a fixed monthly fee aligned with your store lease. Through good times and bad, we stand with you.
Trusted by top international retail and restaurant brands
Enterprise-grade protection for the operational lifeline of every frontline store
I-PRIMO
Japanese Bridal Jewelry Store
American Eagle
Global Fashion Brands
Balmain Asia
Global Fashion Brands (Hong Kong & Macau locations)
FRITES
Hong Kong & Macau chain restaurant
Vincenzo Capuano
Neapolitan Pizzeria
All plans include a “Dedicated Tech Butler” service
Unlimited remote support (business hours)
Store staff stay hands-free – network and system issues resolved remotely in record time.
Unlimited on-site support (business hours)
Hardware failure? We guarantee arrival within 4 hours for immediate on-site resolution.
Zabbix 24/7 monitoring
Round-the-clock automated alerts to nip network outages in the bud.
Hardware hot-swap standby
Access to a vast spare equipment pool – non-human damage? Receive an identical replacement immediately.
Emergency 5G router loan
When your ISP line goes down, we’ll quickly get your POS back up and running.
24/7 dedicated fault hotline
Out-of-hours fault reporting to protect overnight store operations.
Choose Your Store Size
Small Store Select
HK$ 999/month
Perfect for boutique retail or takeaway shops under 500 sq ft.
✓ 1x FortiGate enterprise firewall
✓ 2x Aruba enterprise-grade APs
✓ 1x Cisco/HPE 8-port PoE+ switch
✓ Unlimited tech butler service
✓ Lifetime equipment maintenance and free replacement
Mid-Size Flagship (Medium) – Most Popular
HK$ 1,288/month
Ideal for medium restaurants or clothing stores with dense customer traffic.
✓ 1x FortiGate enterprise firewall
✓ 3x Aruba enterprise-grade APs
✓ 1x Cisco/HPE 24-port PoE+ switch
✓ Unlimited tech butler service
✓ Lifetime equipment maintenance and free replacement
Large Store Premium (Large)
HK$ 1,988/month
For large flagship stores and high-end restaurants demanding zero outage risk.
✓ 2x FortiGate (HA dual hot standby)
✓ Dual WAN ready
✓ 5x Aruba enterprise-grade APs
✓ 1x 48-port PoE+ switch
✓ Highest-level disconnection defense architecture
Custom Expansion
Service fee $500 + equipment rental
For multi-floor or specialized environments.
✓ HK$ 500 base technical service fee
✓ Precise on-site assessment for AP and switch quantities
✓ Rental quoted based on actual hardware used
✓ All tech butler benefits included
✓ Flexible expansion beyond standard plans
Transparent pricing commitment
All standard plans above waive equipment setup fees. If on-site cabling is required, we will provide a quote after a free site survey (cost passed through at actuals).
Rental aligns with lease – technical service fee waived upon early exit
Your IT rental term matches your store lease. If you unfortunately need to terminate early, you are NOT required to buy out the equipment! Just pay 30% of the remaining equipment rental fee as a disposal charge.
TopOne Promise: Upon contract termination, you pay nothing for the remaining months of technical service fees. We don’t profit from services we don’t provide.